Refund policy

REFUNDS/RETURNS:

We have a strict no refund & no return policy.

All sales are final.

DAMAGES/DEFECTIVE PRODUCTS:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Any damaged, defective, or incorrect items must be reported within 3 days of delivery.

Unfortunately, we cannot accept returns for sanitary reasons.

Please contact us regarding any issues with your product/order via email: contact@dolcelashco.com

ORDER CANCELLATIONS:

We do not cancel or refund orders after they are placed, processed, or in transit.

If you need any changes made to your order, please let us know as soon as possible so that we can assist prior to order fulfillment.